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SPECIALISED EQUIPMENT SERVICE SCORES A HIT WITH OPTICIANS


Determination to provide a high quality optical equipment service at the lowest prices has proved successful for Spectacles Direct, now in its seventh year of growth and taking on customers from as far away as the Middle East.

Demand for this fast and flexible service has already led to the company occupying larger premises, and a sales and support team with a practical background within the profession has helped to earn a strong reputation for knowledgeable advice and speedy response times.

Managing Director Richard Patterson said that he started the business to assist opticians who were being forced to pay inflated prices for the specialised equipment and parts they needed to practise their profession. "Fortunately that situation no longer exists," he said, "because when we say that we can provide high quality at low prices, we mean it.

" Our products span a vast range selected from sources around the world to meet clients' requirements precisely. Our team is extremely well informed and we are able to respond very quickly to orders. In fact, if we are able to receive the order before 4pm, we can turn it round without delay, leading to the goods being delivered to our customers the next day.

" Opticians seem to appreciate the fact that we can look at the business from their point of view, and it's nice to know they quickly establish the fact that we are as good as our word."


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  News archive
     
01. Specialised equipment service scores a hit with opticians. Date: 16/09/2003


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